My Recently Visited Services
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
Use communication or team sites to share news, reports, statuses, and other information through a variety of templates at wcmq.sharepoint.com only accessible by WCM-Q community
Information Technology Services can provide assistance in tagging your newly purchased devices, disposing of devices, setting up and troubleshooting laptops including exam laptops. As well as recommending a device for your requirements in line with the WCMQ standard specifications and models.
Only for requests for facilities services that are not covered by other service request categories.
Desk phone issues such as voice messages or connectivity, reset phone password, Wired and WiFi connectivity issues. VPN troubleshooting.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
Install a new or existing printer, local or shared. To provide a toner for office printer only.
Procurement for Printing & Books, Consulting & Agreement requests and renewals, Event (Logistics, Marketing, Catering, Adverts), Furniture, Promotional Items, ITS license renewals and subscriptions, Lab Supplies, Equipment for Labs and ITS Hardware, Maintenance, Office Supplies, Pantry Supplies, Fabrication/ Fitouts and others.
Use this option to request a "No Objection" letter to apply for governmental & official documents in Qatar.
Submit problems related to physical malfunctions with your computing environment. Device not starting up, Strange screen appearance, keystrokes missing, unexpected sound and similar issues. Physical problems with printing devices such as paper transport jams, printing streaks, incorrect stapling.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Request support for events requiring FHSS and ITS help. Please ensure that room reservation requests are in place.
Request a new computer, mobile device, printer, or other ITS equipment.
FHSS can provide WCM-Q employees with access to rooms within the building. This can be by the issuance of a physical key; by reprogramming an existing WCM-Q proximity card; or by a member of the security team providing access, where appropriate.
Request training for WCM-Q supported software and application.
Scheduling of training dependent on license eligibility and trainer availability.
Kindly upload digitally approved Payment Requisition Form and supporting files to this ticket. Incomplete tickets will be returned to Requestor for modifications. Click on the link to access a blank Payment Requisition Form.
This request will allow you to request for FHSS support on all on WCMQ premise and WMCQ related events on the QF campus.
Use this option to request a letter verifying your graduation status.
Having VPN access allows you to use resources only available on the WCM-Q network, regardless of where you are or which network you are connected to.