My Recently Visited Services
Through this service, WCM-Q employees can submit a request for the Hawiyati Card issued by Qatar Foundation (QF). This card is an all-in-one security card to access QF facilities and benefits. Additional information about the benefits of the card can be found in the QF+ Maktabi Portal.
The request used when a new user requires access in SAP Weill Research Gateway (WRG), or for an existing user amended access.
Make a request when a new user requires access to SAP ACCESS for authorization under 27* Fund Centers only, or for an existing user amended access related to that.
Submit problems related to physical malfunctions with your computing environment. Device not starting up, Strange screen appearance, keystrokes missing, unexpected sound and similar issues. Physical problems with printing devices such as paper transport jams, printing streaks, incorrect stapling.
Request a new computer, mobile device, printer, or other ITS equipment.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
AV technical support using the latest AV technology in Lecture Halls, Seminar Rooms, Conference Rooms, Labs – Anatomy, Physics, Chemistry, Biology and Clinical Skills Simulation Lab. Online support using Zoom & MS Teams.
Request for any new software that is not listed in our WCM-Q catalog.
For the existing list of softwares provided in WCM-Q catalog, please refer to the Sharepoint page https://wcmq.sharepoint.com/sites/its/SitePages...
Information Technology Services can provide assistance in tagging your newly purchased devices, disposing of devices, setting up and troubleshooting laptops including exam laptops. As well as recommending a device for your requirements in line with the WCMQ standard specifications and models.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
Use this option to request a letter verifying your graduation status.
Request a mailing list that facilitates the widespread distribution of information.
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Use this option to request a "No Objection" letter to apply for governmental & official documents in Qatar.
Request training for WCM-Q supported software and application.
Scheduling of training dependent on license eligibility and trainer availability.
Any services requiring combined efforts of FHSS and ITS that are not covered by the other services.
Only for requests for facilities services that are not covered by other service request categories.
Request for a new shared calendar or request access/delegate change to an existing Calendar.