My Recently Visited Services
Procurement for Printing & Books, Consulting & Agreement requests and renewals, Event (Logistics, Marketing, Catering, Adverts), Furniture, Promotional Items, ITS license renewals and subscriptions, Lab Supplies, Equipment for Labs and ITS Hardware, Maintenance, Office Supplies, Pantry Supplies, Fabrication/ Fitouts and others.
Request for any new software that is not listed in our WCM-Q catalog.
For the existing list of softwares provided in WCM-Q catalog, please refer to the Sharepoint page https://wcmq.sharepoint.com/sites/its/SitePages...
Services for PCard requests
- Local Pcard Application
- NY Pcard Application
PCARD Allocator - Addition/Deletion/Modification : You will need to login to the SAP application and use the Access Request eForm tile.
FHSS can provide WCM-Q employees with access to rooms within the building. This can be by the issuance of a physical key; by reprogramming an existing WCM-Q proximity card; or by a member of the security team providing access, where appropriate.
Request a new computer, mobile device, printer, or other ITS equipment.
Use this option to request a letter verifying that you are enrolled at WCMQ. Enrollment verification letters are letters stating the class level, expected graduation year and status of good standing for a student. These letters can be issued in English and/or Arabic. Requests from a student may be mailed, emailed or faxed to the Office of the Registrar. A student may also request the letter to be stamped by Qatar Foundation. The turn around time for requests without QF stamp is an average of 2-3 business days and with QF stamp is 7-10 business days.
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Use this option to request a "statement of Need" letter from the Ministry of Public Health.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Request help or report issues with anything related to WCM-Q websites and SharePoint intranet sites.
Request a loaner device for international travelers.
Only for requests for facilities services that are not covered by other service request categories.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
AV staff can provide advice and recommendations on AV related needs for Teaching, Training and Conference & Events. AV can provide recommendations on AV related purchases, technical comparisons and future AV equipment.
AV technical support using the latest AV technology in Lecture Halls, Seminar Rooms, Conference Rooms, Labs – Anatomy, Physics, Chemistry, Biology and Clinical Skills Simulation Lab. Online support using Zoom & MS Teams.
Allows users to manage content for the public-facing website, event websites or SharePoint website (Intranet). New users, will be provided a short training.
Logistics for shipments of live animals, anatomy, general business and perishable items and others.
All requests within the Logistics services should be for business purpose only. There is no possibility of action for personal shipments and related logistics requests.
This request will allow you to request for FHSS support on all on WCMQ premise and WMCQ related events on the QF campus.
Having VPN access allows you to use resources only available on the WCM-Q network, regardless of where you are or which network you are connected to.