My Recently Visited Services
Request a new computer, mobile device, printer, or other ITS equipment.
Note to Requester: It is the responsibility of the requester to ensure that the office selected for the relocation is a designated space that can be allocated and that they have all the required Division approval to allocate the space.
Please also note that any changes to open and/or common areas must be requested via a SARF.
Please review the relevant space allocation policies on the WCM-Q intranet.
ITS Service Level Expectation: ITS will move users, ITS owned equipment to designated office on WCMC-Q campus.
ITS will complete the required move within 7 days of receiving a ticket with approval,provided the required electrical and network ports are in place in the new location.
For further information on ITS Service Level Expectations (SLE) please click here: https://wcmq.sharepoint.com/policiesforms/Pages... technology-services-policies.aspx
Desk phone issues such as voice messages or connectivity, reset phone password, Wired and WiFi connectivity issues. VPN troubleshooting.
Through this service, WCM-Q employees can submit a request for the Hawiyati Card issued by Qatar Foundation (QF). This card is an all-in-one security card to access QF facilities and benefits. Additional information about the benefits of the card can be found in the QF+ Maktabi Portal.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
The Project Management Office (PMO) strives to create a foundation for consistent project success by controlling, assisting and supporting the WCMQ ITS project portfolio.
Use this option to request a new service, application or solution. PMO members will meet with you to better understand the need and your requirements.
Having VPN access allows you to use resources only available on the WCM-Q network, regardless of where you are or which network you are connected to.
Install a new or existing printer, local or shared. To provide a toner for office printer only.
Through this service, WCM-Q employees can submit a request to remove specified items/equipment from the WCM-Q building.
Through this service, WCM-Q employees can submit a request for a WCM-Q Family Card issued by WCM-Q for their relatives (spouse and children, above 16 years old). This card will allow the appointed relative to access certain QF facilities.
Request a move within WCM-Q housing stock, or apply for housing allowance.
Request help or report issues with anything related to WCM-Q websites and SharePoint intranet sites.
Information Technology Services can provide assistance in tagging your newly purchased devices, disposing of devices, setting up and troubleshooting laptops including exam laptops. As well as recommending a device for your requirements in line with the WCMQ standard specifications and models.
Use this option to request a letter verifying your graduation status.
Space Allocation Request Form(SARF) initiated space and computing setup for people. A mandatory required document is the filled up and approved SARF form.