My Recently Visited Services
Install a new or existing printer, local or shared. To provide a toner for office printer only.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
Request to change the title, division, manager, display name, location, etc. password reset [Qatar and NY], etc.
Get assistance in connecting your personal device to the internet, and configure applications like DUO, Microsoft Authenticator, WCM-Q email, etc.
Only for requests for facilities services that are not covered by other service request categories.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
Desk phone issues such as voice messages or connectivity, reset phone password, Wired and WiFi connectivity issues. VPN troubleshooting.
Request help or report issues with anything related to WCM-Q websites and SharePoint intranet sites.
Use this option to request a letter verifying that you are enrolled at WCMQ. Enrollment verification letters are letters stating the class level, expected graduation year and status of good standing for a student. These letters can be issued in English and/or Arabic. Requests from a student may be mailed, emailed or faxed to the Office of the Registrar. A student may also request the letter to be stamped by Qatar Foundation. The turn around time for requests without QF stamp is an average of 2-3 business days and with QF stamp is 7-10 business days.
Request a mailing list that facilitates the widespread distribution of information.
Submit problems related to physical malfunctions with your computing environment. Device not starting up, Strange screen appearance, keystrokes missing, unexpected sound and similar issues. Physical problems with printing devices such as paper transport jams, printing streaks, incorrect stapling.
Request/activate network ports outlets in the wall that allow you to plug in an ethernet cable and connect to the internet.
Use this option to request a "statement of Need" letter from the Ministry of Public Health.
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Having VPN access allows you to use resources only available on the WCM-Q network, regardless of where you are or which network you are connected to.
Information Technology Services can provide assistance in tagging your newly purchased devices, disposing of devices, setting up and troubleshooting laptops including exam laptops. As well as recommending a device for your requirements in line with the WCMQ standard specifications and models.
Through this service, WCM-Q employees can submit a request to remove specified items/equipment from the WCM-Q building.
The request used when a new user requires access in SAP Weill Research Gateway (WRG), or for an existing user amended access.
Make a request when a new user requires access to SAP ACCESS for authorization under 27* Fund Centers only, or for an existing user amended access related to that.
Through this service, WCM-Q employees can submit a request for a WCM-Q Family Card issued by WCM-Q for their relatives (spouse and children, above 16 years old). This card will allow the appointed relative to access certain QF facilities.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Use this option to request a letter verifying your immunization.