My Recently Visited Services
Request for any new software that is not listed in our WCM-Q catalog.
For the existing list of softwares provided in WCM-Q catalog, please refer to the Sharepoint page https://wcmq.sharepoint.com/sites/its/SitePages...
Information Technology Services can provide assistance in tagging your newly purchased devices, disposing of devices, setting up and troubleshooting laptops including exam laptops. As well as recommending a device for your requirements in line with the WCMQ standard specifications and models.
For various payment requests like
- Business Expense Advance Request ( Please use the attached form)
- Relocation Allowance
- Standardized Patients
- Employee honorarium for WCM-Q, WCM-NY & CU
- Intercompany Payments
- NY Eligibility
Install a new or existing printer, local or shared. To provide a toner for office printer only.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Request help or report issues with anything related to WCM-Q websites and SharePoint intranet sites.
Only for requests for facilities services that are not covered by other service request categories.
Desk phone issues such as voice messages or connectivity, reset phone password, Wired and WiFi connectivity issues. VPN troubleshooting.
This request will allow you to request for FHSS support on all on WCMQ premise and WMCQ related events on the QF campus.
Request a new computer, mobile device, printer, or other ITS equipment.
Through this service, the WCM-Q community can submit a request for a WCM-Q Proximity Card. Replacements and changes of access rights can also be requested via this service.
Through this service, WCM-Q employees can submit a request for the Hawiyati Card issued by Qatar Foundation (QF). This card is an all-in-one security card to access QF facilities and benefits. Additional information about the benefits of the card can be found in the QF+ Maktabi Portal.
Request/activate network ports outlets in the wall that allow you to plug in an ethernet cable and connect to the internet.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
Request a loaner device for international travelers.