My Recently Visited Services
The Project Management Office (PMO) strives to create a foundation for consistent project success by controlling, assisting and supporting the WCMQ ITS project portfolio.
Use this option to request a new service, application or solution. PMO members will meet with you to better understand the need and your requirements.
Having VPN access allows you to use resources only available on the WCM-Q network, regardless of where you are or which network you are connected to.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
Use this option to request a "No Objection" letter to apply for governmental & official documents in Qatar.
Use this option to request a letter stating your GPA usually requested by your sponsor.
Note to Requester: It is the responsibility of the requester to ensure that the office selected for the relocation is a designated space that can be allocated and that they have all the required Division approval to allocate the space.
Please also note that any changes to open and/or common areas must be requested via a SARF.
Please review the relevant space allocation policies on the WCM-Q intranet.
ITS Service Level Expectation: ITS will move users, ITS owned equipment to designated office on WCMC-Q campus.
ITS will complete the required move within 7 days of receiving a ticket with approval,provided the required electrical and network ports are in place in the new location.
For further information on ITS Service Level Expectations (SLE) please click here: https://wcmq.sharepoint.com/policiesforms/Pages... technology-services-policies.aspx
Get assistance in connecting your personal device to the internet, and configure applications like DUO, Microsoft Authenticator, WCM-Q email, etc.
Use this option to request a letter verifying that you are enrolled at WCMQ. Enrollment verification letters are letters stating the class level, expected graduation year and status of good standing for a student. These letters can be issued in English and/or Arabic. Requests from a student may be mailed, emailed or faxed to the Office of the Registrar. A student may also request the letter to be stamped by Qatar Foundation. The turn around time for requests without QF stamp is an average of 2-3 business days and with QF stamp is 7-10 business days.
Request for Staff, Faculty, Student, Temps onboarding and orientation.
Information Technology Services can provide assistance in tagging your newly purchased devices, disposing of devices, setting up and troubleshooting laptops including exam laptops. As well as recommending a device for your requirements in line with the WCMQ standard specifications and models.
Only for requests for facilities services that are not covered by other service request categories.
Through this service, WCM-Q employees can submit a request for the Hawiyati Card issued by Qatar Foundation (QF). This card is an all-in-one security card to access QF facilities and benefits. Additional information about the benefits of the card can be found in the QF+ Maktabi Portal.
Add a new telephone or new line, or make changes to existing
Logistics for shipments of live animals, anatomy, general business and perishable items and others.
All requests within the Logistics services should be for business purpose only. There is no possibility of action for personal shipments and related logistics requests.
Procurement for Printing & Books, Consulting & Agreement requests and renewals, Event (Logistics, Marketing, Catering, Adverts), Furniture, Promotional Items, ITS license renewals and subscriptions, Lab Supplies, Equipment for Labs and ITS Hardware, Maintenance, Office Supplies, Pantry Supplies, Fabrication/ Fitouts and others.
Request a new computer, mobile device, printer, or other ITS equipment.
Request training for WCM-Q supported software and application.
Scheduling of training dependent on license eligibility and trainer availability.
Use this option to request a letter verifying your immunization.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Use this option to request a "statement of Need" letter from the Ministry of Public Health.
For various payment requests like
- Business Expense Advance Request ( Please use the attached form)
- Relocation Allowance
- Standardized Patients
- Employee honorarium for WCM-Q, WCM-NY & CU
- Intercompany Payments
- NY Eligibility
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.