My Recently Visited Services
Through this service, the WCM-Q community can submit a request for a WCM-Q Proximity Card. Replacements and changes of access rights can also be requested via this service.
Request help or report issues with anything related to WCM-Q websites and SharePoint intranet sites.
Only for requests for facilities services that are not covered by other service request categories.
For journal voucher (JV) creation and reassignment pertinent to research accounting only.
Request for Staff, Faculty, Student, Temps onboarding and orientation.
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Request for any new software that is not listed in our WCM-Q catalog.
For the existing list of softwares provided in WCM-Q catalog, please refer to the Sharepoint page https://wcmq.sharepoint.com/sites/its/SitePages...
Request training for WCM-Q supported software and application.
Scheduling of training dependent on license eligibility and trainer availability.
AV technical support using the latest AV technology in Lecture Halls, Seminar Rooms, Conference Rooms, Labs – Anatomy, Physics, Chemistry, Biology and Clinical Skills Simulation Lab. Online support using Zoom & MS Teams.
Request a mailing list that facilitates the widespread distribution of information.
Services for PCard requests
- Local Pcard Application
- NY Pcard Application
PCARD Allocator - Addition/Deletion/Modification : You will need to login to the SAP application and use the Access Request eForm tile.
Wired/wireless connectivity options for students, faculty, and staff.
Through this service, WCM-Q employees can submit a request for the Hawiyati Card issued by Qatar Foundation (QF). This card is an all-in-one security card to access QF facilities and benefits. Additional information about the benefits of the card can be found in the QF+ Maktabi Portal.
Use this option to request a "statement of Need" letter from the Ministry of Public Health.
Space Allocation Request Form(SARF) initiated space and computing setup for people. A mandatory required document is the filled up and approved SARF form.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Desk phone issues such as voice messages or connectivity, reset phone password, Wired and WiFi connectivity issues. VPN troubleshooting.
Request a new computer, mobile device, printer, or other ITS equipment.
Submit problems related to physical malfunctions with your computing environment. Device not starting up, Strange screen appearance, keystrokes missing, unexpected sound and similar issues. Physical problems with printing devices such as paper transport jams, printing streaks, incorrect stapling.
Request support for events requiring FHSS and ITS help. Please ensure that room reservation requests are in place.