My Recently Visited Services
Request for any new software that is not listed in our WCM-Q catalog.
For the existing list of softwares provided in WCM-Q catalog, please refer to the Sharepoint page https://wcmq.sharepoint.com/sites/its/SitePages...
Use this option to request a letter verifying your immunization.
Information Technology Services can provide assistance in tagging your newly purchased devices, disposing of devices, setting up and troubleshooting laptops including exam laptops. As well as recommending a device for your requirements in line with the WCMQ standard specifications and models.
Only for requests for facilities services that are not covered by other service request categories.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
Services for master data maintenance of Adding SAP User (Resp. Tab), Block/Unblock, Budget Change, Budget Validity, PI Change, Project Extension Date and Others
AV technical support using the latest AV technology in Lecture Halls, Seminar Rooms, Conference Rooms, Labs – Anatomy, Physics, Chemistry, Biology and Clinical Skills Simulation Lab. Online support using Zoom & MS Teams.
Submit problems related to physical malfunctions with your computing environment. Device not starting up, Strange screen appearance, keystrokes missing, unexpected sound and similar issues. Physical problems with printing devices such as paper transport jams, printing streaks, incorrect stapling.
Use this option to request a letter verifying that you are enrolled at WCMQ. Enrollment verification letters are letters stating the class level, expected graduation year and status of good standing for a student. These letters can be issued in English and/or Arabic. Requests from a student may be mailed, emailed or faxed to the Office of the Registrar. A student may also request the letter to be stamped by Qatar Foundation. The turn around time for requests without QF stamp is an average of 2-3 business days and with QF stamp is 7-10 business days.
Procurement for Printing & Books, Consulting & Agreement requests and renewals, Event (Logistics, Marketing, Catering, Adverts), Furniture, Promotional Items, ITS license renewals and subscriptions, Lab Supplies, Equipment for Labs and ITS Hardware, Maintenance, Office Supplies, Pantry Supplies, Fabrication/ Fitouts and others.
Use communication or team sites to share news, reports, statuses, and other information through a variety of templates at wcmq.sharepoint.com only accessible by WCM-Q community
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Use this option to request certified copies of your diploma.
Kindly upload digitally approved Payment Requisition Form and supporting files to this ticket. Incomplete tickets will be returned to Requestor for modifications. Click on the link to access a blank Payment Requisition Form.
Request help or report issues with anything related to WCM-Q websites and SharePoint intranet sites.
Request training for WCM-Q supported software and application.
Scheduling of training dependent on license eligibility and trainer availability.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.