My Recently Visited Services
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
Request a new computer, mobile device, printer, or other ITS equipment.
Only for requests for facilities services that are not covered by other service request categories.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
Having VPN access allows you to use resources only available on the WCM-Q network, regardless of where you are or which network you are connected to.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Use this option to request a letter verifying your graduation status.
Kindly upload digitally approved Payment Requisition Form and supporting files to this ticket. Incomplete tickets will be returned to Requestor for modifications. Click on the link to access a blank Payment Requisition Form.
Through this service, WCM-Q employees can submit a request for the Vehicle Access Tag issued by Qatar Foundation (QF). This tag allows WCM-Q employees' vehicles to access Education City.
Install a new or existing printer, local or shared. To provide a toner for office printer only.
Information Technology Services can provide assistance in tagging your newly purchased devices, disposing of devices, setting up and troubleshooting laptops including exam laptops. As well as recommending a device for your requirements in line with the WCMQ standard specifications and models.
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Use this option to request a letter stating your GPA usually requested by your sponsor.
Use this option to request a letter verifying that you are enrolled at WCMQ. Enrollment verification letters are letters stating the class level, expected graduation year and status of good standing for a student. These letters can be issued in English and/or Arabic. Requests from a student may be mailed, emailed or faxed to the Office of the Registrar. A student may also request the letter to be stamped by Qatar Foundation. The turn around time for requests without QF stamp is an average of 2-3 business days and with QF stamp is 7-10 business days.
Request help or report issues with anything related to WCM-Q websites and SharePoint intranet sites.
Logistics for shipments of live animals, anatomy, general business and perishable items and others.
All requests within the Logistics services should be for business purpose only. There is no possibility of action for personal shipments and related logistics requests.
Request support for events requiring FHSS and ITS help. Please ensure that room reservation requests are in place.
Get assistance in connecting your personal device to the internet, and configure applications like DUO, Microsoft Authenticator, WCM-Q email, etc.