My Recently Visited Services
Information Technology Services can provide assistance in tagging your newly purchased devices, disposing of devices, setting up and troubleshooting laptops including exam laptops. As well as recommending a device for your requirements in line with the WCMQ standard specifications and models.
Request training for WCM-Q supported software and application.
Scheduling of training dependent on license eligibility and trainer availability.
Only for requests for facilities services that are not covered by other service request categories.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Install a new or existing printer, local or shared. To provide a toner for office printer only.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
Request support for events requiring FHSS and ITS help. Please ensure that room reservation requests are in place.
Through this service, WCM-Q employees can submit a request for the Hawiyati Card issued by Qatar Foundation (QF). This card is an all-in-one security card to access QF facilities and benefits. Additional information about the benefits of the card can be found in the QF+ Maktabi Portal.
Request a move within WCM-Q housing stock, or apply for housing allowance.
Logistics for shipments of live animals, anatomy, general business and perishable items and others.
All requests within the Logistics services should be for business purpose only. There is no possibility of action for personal shipments and related logistics requests.
Procurement for Printing & Books, Consulting & Agreement requests and renewals, Event (Logistics, Marketing, Catering, Adverts), Furniture, Promotional Items, ITS license renewals and subscriptions, Lab Supplies, Equipment for Labs and ITS Hardware, Maintenance, Office Supplies, Pantry Supplies, Fabrication/ Fitouts and others.
Request a new computer, mobile device, printer, or other ITS equipment.
Get assistance in connecting your personal device to the internet, and configure applications like DUO, Microsoft Authenticator, WCM-Q email, etc.
AV technical support using fixed and mobile equipment to set up and operate AV equipment for live and online events and conferences, i.e. White Coat Ceremony, Convocation, Graduation Day, Match Day, Town Halls, Grand Rounds, Student Clubs, Student Outreach Programs, Medicine Unlimited, Research Retreats, Open House, Online - Conference and Event webinars.
Through this service, the WCM-Q community can submit a request for a WCM-Q Proximity Card. Replacements and changes of access rights can also be requested via this service.
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Through this service, WCM-Q employees can submit a request to remove specified items/equipment from the WCM-Q building.
AV staff can provide advice and recommendations on AV related needs for Teaching, Training and Conference & Events. AV can provide recommendations on AV related purchases, technical comparisons and future AV equipment.