My Recently Visited Services

Request a new computer, mobile device, printer, or other ITS equipment.


Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.


Only for requests for facilities services that are not covered by other service request categories.


Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.


Request for Staff, Faculty, Student, Temps onboarding and orientation.


Submit problems related to physical malfunctions with your computing environment. Device not starting up, Strange screen appearance, keystrokes missing, unexpected sound and similar issues. Physical problems with printing devices such as paper transport jams, printing streaks, incorrect stapling.


Use communication or team sites to share news, reports, statuses, and other information through a variety of templates at wcmq.sharepoint.com only accessible by WCM-Q community


This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.


Desk phone issues such as voice messages or connectivity, reset phone password, Wired and WiFi connectivity issues. VPN troubleshooting.


For vendor creation, in SAP, of ;

- Employee & Students
Employee/Student No., email address (bank details.
- Non-PO
Vendor Registration Form (Please use the attached form)
NOTE : Data Privacy will require you to send confidential information via email to financeops@qatar-med.cornell.edu with a #encrypt subject prefix.


Work Breakdown Structure Form.


Procurement for Printing & Books, Consulting & Agreement requests and renewals, Event (Logistics, Marketing, Catering, Adverts), Furniture, Promotional Items, ITS license renewals and subscriptions, Lab Supplies, Equipment for Labs and ITS Hardware, Maintenance, Office Supplies, Pantry Supplies, Fabrication/ Fitouts and others.


Through this service, the WCM-Q community can submit a request for a WCM-Q Proximity Card. Replacements and changes of access rights can also be requested via this service.


Request/activate network ports outlets in the wall that allow you to plug in an ethernet cable and connect to the internet.


Request for any new software that is not listed in our WCM-Q catalog.
For the existing list of softwares provided in WCM-Q catalog, please refer to the Sharepoint page https://wcmq.sharepoint.com/sites/its/SitePages...


Through this service, WCM-Q employees can submit a request for a WCM-Q Family Card issued by WCM-Q for their relatives (spouse and children, above 16 years old). This card will allow the appointed relative to access certain QF facilities.


Through this service, WCM-Q employees can submit a request for the Hawiyati Card issued by Qatar Foundation (QF). This card is an all-in-one security card to access QF facilities and benefits. Additional information about the benefits of the card can be found in the QF+ Maktabi Portal.


Add a new telephone or new line, or make changes to existing


Enable the ability to access your workstation remotely.


Having VPN access allows you to use resources only available on the WCM-Q network, regardless of where you are or which network you are connected to.


Request help or report issues with anything related to WCM-Q websites and SharePoint intranet sites.


Through this service, WCM-Q employees can submit a request for the Vehicle Access Tag issued by Qatar Foundation (QF). This tag allows WCM-Q employees' vehicles to access Education City.


Allows users to manage content for the public-facing website, event websites or SharePoint website (Intranet). New users, will be provided a short training.