My Recently Visited Services
Through this service, WCM-Q employees can submit a request to remove specified items/equipment from the WCM-Q building.
Configuration Update for telecom, wired/wireless, IPS, firewall, etc
The request used when a new user requires access in SAP Weill Research Gateway (WRG), or for an existing user amended access.
Make a request when a new user requires access to SAP ACCESS for authorization under 27* Fund Centers only, or for an existing user amended access related to that.
Any services requiring combined efforts of FHSS and ITS that are not covered by the other services.
Get assistance in connecting your personal device to the internet, and configure applications like DUO, Microsoft Authenticator, WCM-Q email, etc.
This is for requesting procurement card (PCARD) services.
The forms for PCARD allocation and application are attached on this page. Please download, fill up and attach to a new service request to proceed.
Procurement for Printing & Books, Consulting & Agreement requests and renewals, Event (Logistics, Marketing, Catering, Adverts), Furniture, Promotional Items, ITS license renewals and subscriptions, Lab Supplies, Equipment for Labs and ITS Hardware, Maintenance, Office Supplies, Pantry Supplies, Fabrication/ Fitouts and others.
Submit problems related to physical malfunctions with your computing environment. Device not starting up, Strange screen appearance, keystrokes missing, unexpected sound and similar issues. Physical problems with printing devices such as paper transport jams, printing streaks, incorrect stapling.
Install a new or existing printer, local or shared. To provide a toner for office printer only.
The Project Management Office (PMO) strives to create a foundation for consistent project success by controlling, assisting and supporting the WCMQ ITS project portfolio.
Use this option to request a new service, application or solution. PMO members will meet with you to better understand the need and your requirements.
Request a mailing list that facilitates the widespread distribution of information.
Request to change the title, division, manager, display name, location, etc. password reset [Qatar and NY], etc.
Use this option to request a "No Objection" letter to apply for governmental & official documents in Qatar.
Request training for WCM-Q supported software and application.
Scheduling of training dependent on license eligibility and trainer availability.
Note to Requester: It is the responsibility of the requester to ensure that the office selected for the relocation is a designated space that can be allocated and that they have all the required Division approval to allocate the space.
Please also note that any changes to open and/or common areas must be requested via a SARF.
Please review the relevant space allocation policies on the WCM-Q intranet.
ITS Service Level Expectation: ITS will move users, ITS owned equipment to designated office on WCMC-Q campus.
ITS will complete the required move within 7 days of receiving a ticket with approval,provided the required electrical and network ports are in place in the new location.
For further information on ITS Service Level Expectations (SLE) please click here: https://wcmq.sharepoint.com/policiesforms/Pages... technology-services-policies.aspx
Use communication or team sites to share news, reports, statuses, and other information through a variety of templates at wcmq.sharepoint.com only accessible by WCM-Q community