My Recently Visited Services
Any services requiring combined efforts of FHSS and ITS that are not covered by the other services.
Add a new telephone or new line, or make changes to existing
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Through this service, WCM-Q employees can submit a request for the Vehicle Access Tag issued by Qatar Foundation (QF). This tag allows WCM-Q employees' vehicles to access Education City.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
Space Allocation Request Form(SARF) initiated space and computing setup for people. A mandatory required document is the filled up and approved SARF form.
For journal voucher (JV) creation and reassignment pertinent to research accounting only.
Through this service, WCM-Q employees can submit a request to remove specified items/equipment from the WCM-Q building.
Through this service, the WCM-Q community can submit a request for a WCM-Q Proximity Card. Replacements and changes of access rights can also be requested via this service.
Only for requests for facilities services that are not covered by other service request categories.
Request help or report issues with anything related to WCM-Q websites and SharePoint intranet sites.
Wired/wireless connectivity options for students, faculty, and staff.
Request/activate network ports outlets in the wall that allow you to plug in an ethernet cable and connect to the internet.
Event websites are tailored for any WCM-Q event, they follow a same design and layout however divisions can manage the content as per their needs.
Through this service, WCM-Q employees can submit a request for a WCM-Q Family Card issued by WCM-Q for their relatives (spouse and children, above 16 years old). This card will allow the appointed relative to access certain QF facilities.
Configuration Update for telecom, wired/wireless, IPS, firewall, etc
Allows users to manage content for the public-facing website, event websites or SharePoint website (Intranet). New users, will be provided a short training.
Request a new computer, mobile device, printer, or other ITS equipment.
AV technical support using fixed and mobile equipment to set up and operate AV equipment for live and online events and conferences, i.e. White Coat Ceremony, Convocation, Graduation Day, Match Day, Town Halls, Grand Rounds, Student Clubs, Student Outreach Programs, Medicine Unlimited, Research Retreats, Open House, Online - Conference and Event webinars.
Request FHSS and ITS room aligned services for visiting faculty.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
Having VPN access allows you to use resources only available on the WCM-Q network, regardless of where you are or which network you are connected to.
Enable the ability to access your workstation remotely.