My Recently Visited Services
Through this service, WCM-Q employees can submit a request for the Vehicle Access Tag issued by Qatar Foundation (QF). This tag allows WCM-Q employees' vehicles to access Education City.
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Only for requests for facilities services that are not covered by other service request categories.
Information Technology Services can provide assistance in tagging your newly purchased devices, disposing of devices, setting up and troubleshooting laptops including exam laptops. As well as recommending a device for your requirements in line with the WCMQ standard specifications and models.
Install a new or existing printer, local or shared. To provide a toner for office printer only.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
Submit problems related to physical malfunctions with your computing environment. Device not starting up, Strange screen appearance, keystrokes missing, unexpected sound and similar issues. Physical problems with printing devices such as paper transport jams, printing streaks, incorrect stapling.
Enable the ability to access your workstation remotely.
Through this service, WCM-Q employees can submit a request for a WCM-Q Family Card issued by WCM-Q for their relatives (spouse and children, above 16 years old). This card will allow the appointed relative to access certain QF facilities.
Request to change the title, division, manager, display name, location, etc. password reset [Qatar and NY], etc.
Through this service, WCM-Q employees can submit a request to remove specified items/equipment from the WCM-Q building.
Through this service, the WCM-Q community can submit a request for a WCM-Q Proximity Card. Replacements and changes of access rights can also be requested via this service.
Add a new telephone or new line, or make changes to existing
The Project Management Office (PMO) strives to create a foundation for consistent project success by controlling, assisting and supporting the WCMQ ITS project portfolio.
Use this option to request a new service, application or solution. PMO members will meet with you to better understand the need and your requirements.
Use this option to request a "statement of Need" letter from the Ministry of Public Health.
Request for any new software that is not listed in our WCM-Q catalog.
For the existing list of softwares provided in WCM-Q catalog, please refer to the Sharepoint page https://wcmq.sharepoint.com/sites/its/SitePages...
Request FHSS and ITS room aligned services for visiting faculty.