My Recently Visited Services

Click here to register for the ITS Volunteer Program.


Get assistance in connecting your personal device to the internet, and configure applications like DUO, Microsoft Authenticator, WCM-Q email, etc.


Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.


Only for requests for facilities services that are not covered by other service request categories.


Procurement for Printing & Books, Consulting & Agreement requests and renewals, Event (Logistics, Marketing, Catering, Adverts), Furniture, Promotional Items, ITS license renewals and subscriptions, Lab Supplies, Equipment for Labs and ITS Hardware, Maintenance, Office Supplies, Pantry Supplies, Fabrication/ Fitouts and others.


Through this service, WCM-Q employees can submit a request for the Hawiyati Card issued by Qatar Foundation (QF). This card is an all-in-one security card to access QF facilities and benefits. Additional information about the benefits of the card can be found in the QF+ Maktabi Portal.


For various payment requests like

- Business Expense Advance Request ( Please use the attached form)
- Relocation Allowance
- Standardized Patients
- Employee honorarium for WCM-Q, WCM-NY & CU
- Intercompany Payments
- NY Eligibility


Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.


Request a new computer, mobile device, printer, or other ITS equipment.


Install a new or existing printer, local or shared. To provide a toner for office printer only.


Kindly upload digitally approved Payment Requisition Form and supporting files to this ticket. Incomplete tickets will be returned to Requestor for modifications. Click on the link to access a blank Payment Requisition Form.


For vendor creation, in SAP, of ;

- Employee & Students
Employee/Student No., email address (bank details.
- Non-PO
Vendor Registration Form (Please use the attached form)
NOTE : Data Privacy will require you to send confidential information via email to financeops@qatar-med.cornell.edu with a #encrypt subject prefix.


Any services requiring combined efforts of FHSS and ITS that are not covered by the other services.


Request for any new software that is not listed in our WCM-Q catalog.
For the existing list of softwares provided in WCM-Q catalog, please refer to the Sharepoint page https://wcmq.sharepoint.com/sites/its/SitePages...


Submit problems related to physical malfunctions with your computing environment. Device not starting up, Strange screen appearance, keystrokes missing, unexpected sound and similar issues. Physical problems with printing devices such as paper transport jams, printing streaks, incorrect stapling.


Request to change the title, division, manager, display name, location, etc. password reset [Qatar and NY], etc.


Use this option to request a letter verifying your graduation status.


Advance Computing service related to ACFS data access.


Request a move within WCM-Q housing stock, or apply for housing allowance.


Request a mailing list that facilitates the widespread distribution of information.


Request a person to be offboarded


For journal voucher (JV) creation and reassignment pertinent to research accounting only.


AV technical support using fixed and mobile equipment to set up and operate AV equipment for live and online events and conferences, i.e. White Coat Ceremony, Convocation, Graduation Day, Match Day, Town Halls, Grand Rounds, Student Clubs, Student Outreach Programs, Medicine Unlimited, Research Retreats, Open House, Online - Conference and Event webinars.


Click here to request to register in a Qatar Elective