My Recently Visited Services
Request a loaner device for international travelers.
Allows users to manage content for the public-facing website, event websites or SharePoint website (Intranet). New users, will be provided a short training.
Only for requests for facilities services that are not covered by other service request categories.
Any services requiring combined efforts of FHSS and ITS that are not covered by the other services.
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Desk phone issues such as voice messages or connectivity, reset phone password, Wired and WiFi connectivity issues. VPN troubleshooting.
AV technical support using the latest AV technology in Lecture Halls, Seminar Rooms, Conference Rooms, Labs – Anatomy, Physics, Chemistry, Biology and Clinical Skills Simulation Lab. Online support using Zoom & MS Teams.
Use this option to request a letter verifying that you are enrolled at WCMQ. Enrollment verification letters are letters stating the class level, expected graduation year and status of good standing for a student. These letters can be issued in English and/or Arabic. Requests from a student may be mailed, emailed or faxed to the Office of the Registrar. A student may also request the letter to be stamped by Qatar Foundation. The turn around time for requests without QF stamp is an average of 2-3 business days and with QF stamp is 7-10 business days.
Install a new or existing printer, local or shared. To provide a toner for office printer only.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Request help or report issues with anything related to WCM-Q websites and SharePoint intranet sites.
Submit problems related to physical malfunctions with your computing environment. Device not starting up, Strange screen appearance, keystrokes missing, unexpected sound and similar issues. Physical problems with printing devices such as paper transport jams, printing streaks, incorrect stapling.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
Event websites are tailored for any WCM-Q event, they follow a same design and layout however divisions can manage the content as per their needs.
Get assistance in connecting your personal device to the internet, and configure applications like DUO, Microsoft Authenticator, WCM-Q email, etc.
For journal voucher (JV) creation and reassignment pertinent to research accounting only.
Kindly upload digitally approved Payment Requisition Form and supporting files to this ticket. Incomplete tickets will be returned to Requestor for modifications. Click on the link to access a blank Payment Requisition Form.