My Recently Visited Services
Only for requests for facilities services that are not covered by other service request categories.
Use this option to request a letter verifying your graduation status.
Request a move within WCM-Q housing stock, or apply for housing allowance.
Information Technology Services can provide assistance in tagging your newly purchased devices, disposing of devices, setting up and troubleshooting laptops including exam laptops. As well as recommending a device for your requirements in line with the WCMQ standard specifications and models.
Any services requiring combined efforts of FHSS and ITS that are not covered by the other services.
Through this service, the WCM-Q community can submit a request for a WCM-Q Proximity Card. Replacements and changes of access rights can also be requested via this service.
Use this option to request a letter verifying your immunization.
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Request to change the title, division, manager, display name, location, etc. password reset [Qatar and NY], etc.
Procurement for Printing & Books, Consulting & Agreement requests and renewals, Event (Logistics, Marketing, Catering, Adverts), Furniture, Promotional Items, ITS license renewals and subscriptions, Lab Supplies, Equipment for Labs and ITS Hardware, Maintenance, Office Supplies, Pantry Supplies, Fabrication/ Fitouts and others.
For various payment requests like
- Business Expense Advance Request ( Please use the attached form)
- Relocation Allowance
- Standardized Patients
- Employee honorarium for WCM-Q, WCM-NY & CU
- Intercompany Payments
- NY Eligibility
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Install a new or existing printer, local or shared. To provide a toner for office printer only.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
Note to Requester: It is the responsibility of the requester to ensure that the office selected for the relocation is a designated space that can be allocated and that they have all the required Division approval to allocate the space.
Please also note that any changes to open and/or common areas must be requested via a SARF.
Please review the relevant space allocation policies on the WCM-Q intranet.
ITS Service Level Expectation: ITS will move users, ITS owned equipment to designated office on WCMC-Q campus.
ITS will complete the required move within 7 days of receiving a ticket with approval,provided the required electrical and network ports are in place in the new location.
For further information on ITS Service Level Expectations (SLE) please click here: https://wcmq.sharepoint.com/policiesforms/Pages... technology-services-policies.aspx
Services for master data maintenance of Adding SAP User (Resp. Tab), Block/Unblock, Budget Change, Budget Validity, PI Change, Project Extension Date and Others
Allows users to manage content for the public-facing website, event websites or SharePoint website (Intranet). New users, will be provided a short training.
Desk phone issues such as voice messages or connectivity, reset phone password, Wired and WiFi connectivity issues. VPN troubleshooting.