My Recently Visited Services
Only for requests for facilities services that are not covered by other service request categories.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
Use this option to request certified copies of your diploma.
Use this option to request a letter verifying that you are enrolled at WCMQ. Enrollment verification letters are letters stating the class level, expected graduation year and status of good standing for a student. These letters can be issued in English and/or Arabic. Requests from a student may be mailed, emailed or faxed to the Office of the Registrar. A student may also request the letter to be stamped by Qatar Foundation. The turn around time for requests without QF stamp is an average of 2-3 business days and with QF stamp is 7-10 business days.
Request a new computer, mobile device, printer, or other ITS equipment.
Enable the ability to access your workstation remotely.
Wired/wireless connectivity options for students, faculty, and staff.
Install a new or existing printer, local or shared. To provide a toner for office printer only.
Desk phone issues such as voice messages or connectivity, reset phone password, Wired and WiFi connectivity issues. VPN troubleshooting.
Request to change the title, division, manager, display name, location, etc. password reset [Qatar and NY], etc.
Add a new telephone or new line, or make changes to existing
Allows users to manage content for the public-facing website, event websites or SharePoint website (Intranet). New users, will be provided a short training.
Request for any new software that is not listed in our WCM-Q catalog.
For the existing list of softwares provided in WCM-Q catalog, please refer to the Sharepoint page https://wcmq.sharepoint.com/sites/its/SitePages...
Having VPN access allows you to use resources only available on the WCM-Q network, regardless of where you are or which network you are connected to.
Request training for WCM-Q supported software and application.
Scheduling of training dependent on license eligibility and trainer availability.
The Project Management Office (PMO) strives to create a foundation for consistent project success by controlling, assisting and supporting the WCMQ ITS project portfolio.
Use this option to request a new service, application or solution. PMO members will meet with you to better understand the need and your requirements.