Desk phone issues such as voice messages or connectivity, reset phone password, Wired and WiFi connectivity issues. VPN troubleshooting.
Configuration Update for telecom, wired/wireless, IPS, firewall, etc
Request/activate network ports outlets in the wall that allow you to plug in an ethernet cable and connect to the internet.
Add a new telephone or new line, or make changes to existing
Having VPN access allows you to use resources only available on the WCM-Q network, regardless of where you are or which network you are connected to.
Wired/wireless connectivity options for students, faculty, and staff.
Enable the ability to access your workstation remotely.