Popular Services
This option is only to report any issues with your WCM-Q supplied applications and operating system. For example, unknown operating system prompts, applications misbehaving, data that appears strange or does not save, other unexpected behavior originating from the software on your device.
Request for any new software that is not listed in our WCM-Q catalog.
For the existing list of softwares provided in WCM-Q catalog, please refer to the Sharepoint page https://wcmq.sharepoint.com/sites/its/SitePages...
Procurement for Printing & Books, Consulting & Agreement requests and renewals, Event (Logistics, Marketing, Catering, Adverts), Furniture, Promotional Items, ITS license renewals and subscriptions, Lab Supplies, Equipment for Labs and ITS Hardware, Maintenance, Office Supplies, Pantry Supplies, Fabrication/ Fitouts and others.
Only for requests for facilities services that are not covered by other service request categories.
Request to install software or application such as Office365, Box, Adobe, and more, including applications purchased through Apple School Manager or CU [Cornell University] store.
Request a new computer, mobile device, printer, or other ITS equipment.
Having VPN access allows you to use resources only available on the WCM-Q network, regardless of where you are or which network you are connected to.
Through this service, the WCM-Q community can submit a request for a WCM-Q Proximity Card. Replacements and changes of access rights can also be requested via this service.
Request a mailing list that facilitates the widespread distribution of information.
Information Technology Services can provide assistance in tagging your newly purchased devices, disposing of devices, setting up and troubleshooting laptops including exam laptops. As well as recommending a device for your requirements in line with the WCMQ standard specifications and models.
Through this service, WCM-Q employees can submit a request for a WCM-Q Family Card issued by WCM-Q for their relatives (spouse and children, above 16 years old). This card will allow the appointed relative to access certain QF facilities.
Request to change the title, division, manager, display name, location, etc. password reset [Qatar and NY], etc.
Need help with a login/password/MFA issue? Open a ticket to request assistance from ITS.
Please note that for this service we will necessarily ask you for a zoom video call where you have to present an official photo ID.
Through this service, WCM-Q employees can notify QF security teams about visitors, attendees of events/trainings/meetings, and deliveries.
Desk phone issues such as voice messages or connectivity, reset phone password, Wired and WiFi connectivity issues. VPN troubleshooting.
Through this service, WCM-Q employees can submit a request for the Hawiyati Card issued by Qatar Foundation (QF). This card is an all-in-one security card to access QF facilities and benefits. Additional information about the benefits of the card can be found in the QF+ Maktabi Portal.
For various payment requests like
- Business Expense Advance Request ( Please use the attached form)
- Relocation Allowance
- Standardized Patients
- Employee honorarium for WCM-Q, WCM-NY & CU
- Intercompany Payments
- NY Eligibility
Get assistance in connecting your personal device to the internet, and configure applications like DUO, Microsoft Authenticator, WCM-Q email, etc.